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Here
are some frequently asked questions about UK Speaking Clock. The
format used here is Q: for the question and A: for the answer to the
question.
Click here
to go to the UK Speaking Clock home page
Q: How much
do updates for UK Speaking Clock cost when they are released.
A: Updates to
UK Speaking Clock cost you NOTHING, they are free of charge to any owner
of UK Speaking Clock.
Click here
to go back to the top
Q: I can't
see Clocky anymore, I used to have Clocky and check (or just Clocky)
working with the clock, but now he's gone.
A: This is a
known problem that happened with an update. First of all,
click
here to download the latest UK Speaking Clock update. Now
Click
here to download a fix file. You can either save the files to disk
when asked, or just RUN from the current location. If you save the files
to disk, please run the update.exe file first, then run the
getclockback.reg file.
Alternatively,
you can click here to download the latest FULL version of UK Speaking
Clock (instead of following the above instructions) and this will sort it
all out for you.
Click here
to go back to the top
Q: I was
told that there was an update available for the clock and do I want to
download it. I chose YES, but it failed. What went wrong.
A: There are
many reasons why the download of an update fails, but don't worry about
it, just go to
http://www.uksoftware.co/speakingclock.htm
and download it from there manually.
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to go back to the top
Q: I
ordered the CD ROM version, but it still says that it's unregistered.
A: This is
normal. When you ordered the CD ROM version of UK Speaking clock, you will
have been sent an email with unlocking instructions which will make your
copy of UK Speaking Clock a FULL version. You must use this unlocking
email even when you get the CD ROM version from UK Software.
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to go back to the top
Q: My
characters don't have sound any more, I can't hear what they say. HELP!
A: First of
all, make sure you have the latest version of UK Speaking Clock. There was
a known problem with UK Speaking Clock which didn't talk when used in
certain countries other than USA and UK.
If you have
lost the sound, for whatever reason then try the following. Go to the
folder c:\program files\UK Speaking Clock. In here, double click on
the file called speech.exe and then the file called agent.exe.
Re boot your computer and see if this helps.
If that
doesn't work, then try this. RIGHT click on the clock and select
-=Settings=- from the list that pops up. Now choose the 'Clock Options'
tab from the top of this new window. In here you will see an area called
Whisper Settings. Set both boxes in here to '00' also make sure there
isn`t a check (tick) in the box that says 'Turn speech off completely'.
Finally, go in
to the Language tab at the top of the window and click on the 'US English'
option/flag.
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to go back to the top
Q: When I
make the character(s) of the clock smaller, they have a glow around them
sometimes, what's wrong?
A: I'm afraid
this is a side effect of shrinking the MsAgent characters. I don't think
they were really designed to be shrunk, but I did it anyway. Don't worry
about it, just size them bigger until it either goes or becomes
acceptable. Some characters shrink better than others.
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to go back to the top
Q: Can I
use UK Speaking Clock on more than one computer ?
A: Of course
you can, but you will need to register UK Speaking Clock again to be able
to use it to it's fullest. This is all in the license agreement that you
agreed to when you first installed the clock.
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to go back to the top
Q: I seem
to have a LOT of start menu items for UK Speaking clock now. Some of them
do the same thing. Which ones can I get rid of?
A: The easiest
answer to this question is this. Click on My computer, then click on drive
c:. Now go in to the windows folder, then go in to the Start Menu folder.
Now go in to the Programs folder. In here you will see a folder called UK
Speaking Clock OR Speaking Clock. RIGHT click it and select DELETE. Now re
install the clock or the update that you have. Your new menu items will be
created and look great!
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to go back to the top
Q: On my
computer I have multiple users set up, which gives each user their own
settings in the start menu etc. will UK Speaking clock work with this kind
of set up?
A: Of course,
this is one of UK Speaking Clock strong points, you can have as many users
set up as you like and each user can have different setting completely to
the other users for their copy of the clock. The serial number and unlock
code will of course stay the same throughout all of the users.
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to go back to the top
Q: On my
computer, I am using Multiple Monitors. Does UK Speaking Clock support
this kind of set up, or is the clock going to be limited to just the
primary monitor?
A: UK Speaking
Clock supports Multiple Monitor completely. UK Speaking Clock was designed
on such a system and makes full use of this feature. Of course Multiple
Monitors is a feature which was introduced with Windows 98(r) so I can't
guarantee it will work with any other kind of Multiple Monitor program.
Click here
to go back to the top
Q: I
get this message some times, 'Max (or another name) is not
listening' OR 'Speech input is not available in English'
A: RIGHT
click the character (either one) and choose 'Alter Character
Properties'.
Now click
on the Speech Input tab at the top of the new window.
In here, UN
CHECK the box that says 'Characters listen for input'.
The reason you get this message is because you
don't have a Speech Recognition Engine installed. If you want to
download a free Speech Recognition engine then
Click Here to connect to the Microsoft download site. The download
is approx. 6MB in size. UK Speaking Clock does support speech
recognition but it is not essential or required.
Click here to
go back to the top
Q: How do I
STOP the characters from using a word balloon.
A: RIGHT
click on the speaking character (probably max or Merlin) and select
'Alter character properties'. Now in here, just UN check the option in
the Output tab where it says Display spoken output in word balloon
using...
Click here to
go back to the top
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